We’ve all seen the marketing: “Plug-and-play.” “TrueForce immersion.” “Pro-grade performance.” But my experience with the Logitech RS50 on my PS5 has been anything but “pro.” It’s been a masterclass in frustration.
After spending hours bolting the gear onto my cockpit, I was ready for the green light on F1 25. Instead, I got the digital equivalent of the big FU.
The “Three Dots” of Doom
Here is the loop I’m stuck in: I wire everything up and boot the console. The wheel base powers on, and I get the option to select my platform (PS5, PS4, or PC). I select PS5, hoping for that satisfying calibration spin.
Nothing. I get three blinking dots on the display, and then the unit simply shuts off. No input recognition, no force feedback—just a cold, expensive piece of metal and plastic attached to a very comfortable chair.
The Troubleshooting Rabbit Hole
I haven’t just been sitting here complaining. I’ve spent the last 48 hours in the trenches of Reddit and Facebook groups, trying every “voodoo fix” suggested by the community:
The Power Cycle: Unplugging and replugging in every possible sequence during the PS5 boot-up.
The Port Shuffle: Swapping between every USB port on the console and trying different high-speed cables.
The Hardware Variable: I even tried a different PS5 to rule out my console being the issue. Same result.
The Plot Twist: I actually managed to get it to connect to a PC after some serious trial and error. I even successfully updated the firmware! But the moment I bring it back to the PS5 and toggle the mode back to console… three dots, power down. —
Logitech “Support” (Or Lack Thereof)
If the hardware failure was frustrating, the customer service experience has been downright insulting. I tried the Logitech live chat, and after navigating a gauntlet of bot questions, I finally reached a human named Lekhana.
(7:21:06 pm) Lekhana: There is dedicated team which handles this issue I will be transferring this ticket to the concerned team of Logitech. Once I transfer the ticket you will be assisted via chat within 5 minutes if not you will be assisted via mail.
I sat there. I waited. I sent “Hello?” and “Is anyone there?” into the void for an hour. Nobody came back. I eventually gave up and went to bed feeling completely defeated.
Two days later, I finally got an email asking for the details I had already provided in the chat and then some. I replied immediately. Now? I’m back to playing the waiting game.
Final Thoughts
When you pay a premium price for “next-gen” gear, you expect a premium experience—or at the very least, a product that turns on. Right now, my GTPlayer cockpit is just a very fancy place to sit while I browse support forums on my phone.
I’ll keep you all posted on whether Logitech actually stands behind their product or if I’m headed for a total refund. asking for more details which I provided. Still waiting for a response. I’ll keep you posted.